Want to know more? You’re in the right place!

Welcome to our Resources page, designed to help producers and policy holders learn more about us and what we do.

    • Occidental Policyholders

      Partnership between Occidental Fire & Casualty of North Carolina and SageSure Insurance Managers

      SageSure Insurance Managers is the Program Manager and Servicing Agent for Occidental Fire & Casualty Company of North Carolina in several states including NY, NJ, VA, SC, LA, CA and AK for Homeowners Insurance.  SageSure provides all customer service, policy processing and other operating support.

      About Occidental

      Occidental Fire & Casualty Company of North Carolina is a wholly owned subsidiary of IAT Group, an insurance holding company.

      Occidental has been providing valuable and necessary insurance coverage to clients since 1960. Now, with over 50 years of experience and substantial financial strength, Occidental serves tens of thousands of customers across the United States.

      Occidental Financial Strength

      Occidental has been given a rating of A- (Excellent) by A.M. Best, the most widely recognized, independent financial rating organization of the insurance industry.

    • Occidental Homeowners Products from SageSure

      Partnership between Occidental Fire & Casualty of North Carolina and SageSure Insurance Managers

      New York Homeowners – Offered in Bronx, Brooklyn, Nassau, New York, Queens, Staten Island, Suffolk and Westchester.

      New York Dwelling Fire – Offered Statewide.

      New Jersey Homeowners – Offered Statewide.

      Louisiana Homeowners – Offered Statewide.

      South Carolina Homeowners, Tenants and Condo-owners – Offered Statewide.

      Virginia Homeowners – Offered Statewide.

      Alaska Homeowners – Offered in Anchorage, Fairbanks North Star, Juneau, Kenai Peninsula and Matanuska Susitna.

      Occidental Policyholder FAQs


      How do I get insurance with Occidental?
      If you currently live in a location where SageSure offers Occidental coverage (see above), contact a local agent or broker and ask for Occidental Homeowners insurance.


      What do I do if I have a claim?
      For claims, contact Occidental Claims at (800) 780-8423 anytime, 24/7.

      How can I make a payment?
      Make payments online for Occidental, Wilshire and Acceptance Casualty policies at

      Send payments to:
      PO Box 415842
      Boston, MA 02241-5768

      Your agent or broker can also accept payment over the phone or in person with your authorization.

      How can I make a policy change?
      Your Producer listed on your policy declarations page is your best resource for all policy changes, coverage questions or other issues. You can reach customer service at (877) 304-4785.