Agent Portal Support

Login Assistance

You may reset your Agent Portal password anytime here.

If you need additional login assistance, please contact Policy Services at (877) 304-4785.

If you need assistance from Underwriting or Sales/Marketing, please visit our Contact Us page to find the contact information for the department that can best serve you.

Troubleshooting

If you are having technical difficulties with the Agent Portal, please check the following:

OR

To “allow” flash on any domain, click the lock icon in the address bar, choose “site settings” and allow flash.

Flash troubleshooting graphic

If these troubleshooting tips do not help you resolve your technical difficulties, please contact Policy Services at (877) 304-4785.

Google Places ID

By adding your Google Place ID to your Agency Details stored in our Agent Portal, your agency information listed in your Google My Business profile will automatically show up in our Find an Agent feature. This gives potential customers the  information they want and makes it easier for them to contact you.

If you already have a Google My Business profile, please complete the steps below. If you do not have a Google My Business profile, you can create one by visiting www.google.com/business.

Step 1:

Click here to go to the Google app.

Step 2:

Enter your business name (not your business address).

Step 3:

Copy your Google Place ID.

Step 4:

Visit the “Manage Users” section of our Agent Portal and click “Edit Agency Details.”

Step 5:

Paste your Google Place ID into the Google Place ID field.

Step 6:

Click “Send request.”