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4.5

Based on 188 reviews

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I had an issue with a policy pending cancellation for what the inspector thought was renovations being done at the time of inspection. This of course was not the case… and the customer was getting worried this would not be resolved before the policy canceled. After sending several emails to SageSure underwriting and not hearing back I jumped on chat with Shakia Wilson who has already clocked out for the day. Shakia stayed 45 mins after clocking out to make sure my customer was taken care of. This is HUGE for agents who are busy throughout the day and just assume the emails they send are being received and worked on. That was not the case here BUT Shakia saved the day for me. She provided a way for me to send the information straight to her so that she could remedy the issue right then for me. The policy was reinstated and everyone went home happy.Shakia, from the bottom of my heart, I appreciate your work ethic and your willingness to go ABOVE AND BEYOND the standard to help agents like myself. You are a star, SageSure is lucky to have someone like YOU and I hope you are recognized for this!Thank you again,Strovis InsuranceBrook Brownread more

Brook Brown

She did such a great job! Professional, courteous, responsive and friendly. Could not have been betterKurt Wielkens

Kurt Wielkens

Had an Awesome experience with Gordon this morning, he was helpful in every way possible!

Matt Mancuso

This is really neat, makes me thinks way back, I started out in Insurance as a CSR when everything was manual (dating myself), our office set up looked just like this. I… eventually became an underwriter moved away, still loved what I did & no companies were in my new home area & became an agent.read more

jacki jinks

Shakia Wilson was wonderful. She was very helpful with helping me make some corrections to a policy.

Brice Danisiewicz

Shakia was very helpful, nice, professional when I called with 3 different issues and she got all 3 taken care of while we were on the phone. I really enjoyed talking… with her.read more

Cindy Stephens

Shakia Wilson did a fantastic job helping my client out with their new home insurance policy. I have been an insurance agent for over 20 years and it is a breath of… fresh air for me to run across someone that enjoys their job and does it well…above and beyond!! Thank you!!read more

ROBERT MESSIG

Jennifer Wimberly in the call center is amazing she handled my problem swiftly and professionally.

Heather Brewer

I cannot say enough about the above and beyond customer service from Gordon and Sagesure! It is great to have a insurance carrier who cares about education and mutual… success. Wow is the word for Gordon!read more

Lesha Dodson

Kia is AMAZING – very helpful and patient through the process !

Noelle Thomas

I had question regarding my policy (renewal and activation). Shakia Wilson from SageSure was wonderful – patient and helpful, taking me through the process. Truly… appreciated her help.read more

Amit Lodh

Shakia was amazing and fast with providing great service. I have never had a problem with Sagesure! Great company

Shannan Wade

Shakia Wilson handled my call and she was very patient, courtious and professional. She is an assest for the company.

larry deburro

I called SageSure to address an error with insurance. Shakia Wilson received my call with professionalism. She articulately provided clarification and efficiently… addressed the issue. She was also a personable representative. In addition, she was very knowledgeable about processing at SageSure. Thanks, Shakia!read more

Eliot Jung

Shakia Wilson went above and beyond to help me with my issues. She was very professional and polite at the same time. Had everything resolved in no time.

James Brandon

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