Policyholder FAQs

Kids running into house

What does SageSure do?

SageSure is a program manager and servicing agent providing property insurance through a network of insurance agents and brokers. Essentially, we help agents and brokers make sure that policyholders like you get access to the high-quality, competitively priced products you need and deserve. As the third-party administrator of your policy, we provide all policy and billing support outside of the claims process.

How can I access my policy documents?

Create an account at www.MySageSure.com to access your policy and download policy documents. You may also contact your agent or broker for more information about your policy.

How can I make payments?

  • You can make a fast, secure payment online anytime at www.MySageSure.com.
  • Your agent or broker can accept payment over the phone or in person from you with your authorization.
  • You can send a check payment using the address printed on your invoice.

What is MySageSure?

As a program manager and service provider, SageSure is proud to work with you and your insurance representative to manage your policy and provide support for all of your policy needs outside of the claims process. MySageSure.com is our online customer care center, where you can make payments, access policy documents and more.

Why should I register for a MySageSure account?

In addition to making fast, secure online payments, registering for a MySageSure account will provide you with on-demand access to your policy documents, billing history and more.

How do I register for MySageSure?

To create an account, all you need is your policy number, property zip code and email address. Once you’ve reached the registration page, enter your policy number and property zip code. Next, enter your name and email address, then create a password. Click here to register now.

How do I verify my MySageSure account? What if I can’t find my verification email?

If you’ve followed the link from the MySageSure verification email from no-reply@SageSure.com and logged into MySageSure.com, you’ve been verified. Click here if you need us to resend your verification email.

How do I reset my MySageSure password?

Click here to request a password reset email for your MySageSure account. After submitting the form, you’ll receive an email with a secure link to reset your password.

What if I have other questions?

If you have any questions regarding your policy, please contact your agent. He or she will be able to provide you with the assistance you need. If you need further assistance, you may contact SageSure Customer Care toll-free at (800) 481-0661.