WHAT IS EASYPAY?
EasyPay is our new NO FEE option for automatic payments. With EasyPay, policyholders never have to worry about missing a payment. When enrolling, policyholders can choose what bank account they want to make payments from and their preferred date (the 1st or 15th of the month). Previously, automatic payments were only offered for 10 pay plans, but with EasyPay all payment plans can take advantage of this convenience.
WHAT ARE THE BENEFITS OF EASYPAY?
There are many benefits to enrolling in EasyPay for both you and your policyholder. You will no longer need to follow up with policyholders who are delinquent. Also, automatic billing increases policyholder retention. Your policyholders save money by switching to EasyPay, and automatic payments mean one less thing to worry about.
WHAT IF MY POLICYHOLDER IS ALREADY ENROLLED IN ACH PAYMENTS?
Policyholders who are currently enrolled in ACH payments will need to transition to EasyPay, as the current platform will be discontinued. To make things easier on you and your insured, if the insured has an Authorization Form on file with us and we have their email, they will be automatically enrolled in EasyPay at renewal. If we have the Authorization Form but not the insured’s email, we will be reaching out to you and the insured to complete enrollment on the new platform.
HOW DO POLICYHOLDERS ENROLL IN EASYPAY?
There are a few different ways to enroll in EasyPay:
CAN I ENROLL NEW POLICIES IN EASYPAY AT BINDING?
Soon you will be able to enroll policies in EasyPay at binding. We will let you know when that is available.
I HAVE QUESTIONS. WHO SHOULD I CALL?
As always, our Customer Care team is here to assist you with any questions you may have. Feel free to call us at
(877) 304-4785 or email us CustomerCare@SageSure.com.