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Welcome to our Resources page, designed to help producers and policyholders learn more about us and what we do.

    • Occidental Policyholders

      Partnership between Occidental Fire & Casualty of North Carolina and SageSure Insurance Managers

      SageSure Insurance Managers proudly serves as the Program Manager and Servicing Agent for Occidental Fire & Casualty Company of North Carolina in several states including Alabama, Alaska, California, Louisiana, New Jersey, New York, South Carolina, Texas and Virginia for Homeowners insurance. SageSure provides all customer service, policy processing and other operating support outside of the claims process.

      About Occidental

      Occidental Fire & Casualty Company of North Carolina is a wholly owned subsidiary of IAT Insurance Group, an insurance holding company. Occidental has been providing valuable and necessary insurance coverage to clients since 1960. Now, with over 50 years of experience and substantial financial strength, Occidental serves tens of thousands of customers across the United States.

      Occidental’s Financial Strength

      Occidental has been given a rating of A- (Excellent) by A.M. Best, the most widely recognized, independent financial rating organization of the insurance industry.

      Want to know more? Download our brochure now!

    • Occidental Homeowners Products from SageSure

      Alabama: Homeowners coverage offered in Mobile and Baldwin counties.

      Alaska: Homeowners coverage offered in Anchorage, Fairbanks North Star, Juneau, Kenai Peninsula and Matanuska Susitna.

      California: Homeowners coverage offered statewide.

      Louisiana: Homeowners coverage offered statewide.

      New Jersey: Homeowners coverage offered statewide.

      New York: Homeowners and Dwelling Fire coverage offered in Bronx, Dutchess, Kings, Nassau, New York, Orange, Putnam, Queens, Richmond, Rockland, Suffolk, Sullivan and Westchester Counties.

      South Carolina: Dwelling Fire, Homeowners and Condo-owners offered statewide.

      Texas: Homeowners coverage offered in South Texas.

      Virginia: Homeowners coverage offered statewide.

      Occidental Policyholder FAQs


      How do I get insurance with Occidental?
      If you live in a location where SageSure offers insurance with Occidental (see above), contact a local agent and ask for Occidental Homeowners insurance through SageSure Insurance Managers.


      What do I do if I have a claim?
      To report a claim, contact Occidental Claims anytime (24 hours per day, 7 days per week) at (800) 780-8423. You may also report a claim online at

      How can I make a payment?
      Access your policy and make fast, secure payments online anytime at

      To mail a payment, please send to:

      SageSure Insurance Managers, LLC

      PO Box 896671

      Charlotte, NC 28289-6671.

      Your agent or broker can also accept payment over the phone or in person.

      How can I make a policy change?
      Your agent (listed on your policy declarations page) is your best resource for policy changes or any questions you may have. If you need further assistance, you may contact SageSure Customer Care at (800) 481-0643.